Here you will find all the rules governing the use of aa28: registration, betting, bonuses, Pix payments, privacy, and responsible gaming. Please read carefully before creating your account.
A summary of the most important things every aa28 user should know before using the platform
Aa28 is exclusively for users aged 18 and over who are residents of Brazil. Each user may hold only one account. Registration requires a valid CPF, accurate personal information, and email confirmation. Duplicate accounts or accounts with false information will be cancelled without notice.
The 100% welcome bonus up to R$ 500.00 comes with just a 5x rollover — one of the lowest in the market. The deposited amount plus the bonus must be wagered 5 times before a withdrawal can be made. You have 30 calendar days to meet the requirement.
Pix deposits and withdrawals are processed in seconds and within 5 minutes, respectively. The minimum deposit is R$ 10.00, with no fees charged by aa28. Withdrawals are available 24 hours a day, including holidays and weekends.
All personal data is handled in compliance with the LGPD (Law 13.709/2018). Transactions use 256-bit SSL encryption. No information is sold or shared with third parties without your authorization. Identity verification protects both you and the platform.
Aa28 offers deposit limits, session limits, a 24-hour break, and temporary or permanent self-exclusion. These tools are accessible directly in your account, with no need to contact support. Betting is entertainment, not a source of income.
Any questions about terms, bonuses, bets, or payments can be resolved via live chat in Portuguese, available 24 hours a day, 7 days a week. aa28's support team is based in Brazil and responds in minutes, not hours.
Questions about the terms?
FAQThese Terms and Conditions govern the use of all products and services offered by the aa28 at aa28.best. By creating an account, making a deposit, or using any service on the platform, you confirm that you have read, understood, and fully agree to the conditions below. If you do not agree with any part of these terms, do not use aa28's services.
The use of any service made available by the aa28 implies full and unrestricted acceptance of these Terms and Conditions. Acceptance takes effect from the moment the user clicks "Sign Up", confirms the verification email, or completes their first login on the platform.
These terms apply to all registered users and visitors of aa28, including the use of Sports Betting, Live Casino, crash games, roulette, bonuses, and any other features available on the platform. By using aa28, the user confirms that they are over 18 years of age, a resident of Brazil, and legally eligible to participate in online betting activities.
The aa28 reserves the right to update these terms periodically. Notifications about material changes will be sent to the registered email address. Continued use of the platform after changes are published constitutes acceptance of the new conditions.
To create an account on aa28 and use its services, users must meet the following requirements:
Registration requires accurate and complete information: full name, CPF, date of birth, a valid email address, and a password. Providing false information will result in immediate account cancellation and forfeiture of any associated balances and bonuses, with no right of appeal.
The aa28 reserves the right to request additional documentation for identity verification at any time — including a government-issued photo ID (RG, CNH, or passport) and proof of address issued within the last three months. Failure to provide the requested documents within the established timeframe may result in a temporary account suspension.
Each user is entitled to a single account on aa28. Creating multiple accounts is prohibited, regardless of the device, IP address, or registration details used. Duplicate accounts detected will be closed and balances confiscated.
Users are solely responsible for keeping their login credentials — username and password — confidential. We strongly recommend using a strong, unique password that is not shared with any other service. aa28 will never ask for your password via email, chat, or any other channel. If you suspect unauthorized access to your account, contact our support team immediately via live chat.
Account sharing with third parties is strictly prohibited. aa28 is not responsible for losses resulting from unauthorized access caused by the user's failure to safeguard their credentials. Suspicious activity detected by the platform may result in a preventive account suspension while the matter is investigated.
If you notice any suspicious activity on your aa28 account, contact support immediately via live chat. Our Brazilian team is available 24 hours a day to help keep your account secure.
The aa28 operates exclusively in BRL (R$) and accepts the following payment methods:
Deposits: The minimum deposit amount is R$ 10.00. Pix deposits are credited within seconds of payment confirmation. Bank slip deposits may take up to 2 business days to clear. aa28 does not charge fees on deposits — any fees charged by banks or card issuers are the user's responsibility.
Withdrawals: The minimum withdrawal amount is R$ 20.00. Pix withdrawals are processed in up to 5 minutes, available 24 hours a day, including weekends and national holidays. Withdrawals may only be made to bank accounts or Pix keys linked to the CPF of the aa28 account holder — third-party withdrawals are not permitted.
Aa28 may require identity verification before processing withdrawals above R$ 2,000.00. Withdrawals involving bonus balances are subject to full completion of rollover requirements before release. aa28 reserves the right to carry out additional checks on high-value withdrawals as an anti-fraud and compliance measure.
The aa28 offers a variety of promotions for its users. Each promotion has its own specific conditions, detailed on the Bonus page. The general rules that apply to all promotions are:
For rollover purposes, Sports Betting wagers with odds of 1.50 or higher count as 100% of the amount wagered. Live Casino and crash game bets count as 100%. Roulette and slots bets count as 25% toward the bonus rollover. Cancelled, void, or tied bets do not count toward the rollover.
Sports Betting on aa28 cover Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, state championships, UFC/MMA, CBLOL, CS2, NBB, and other events. Sport-specific rules are available in the platform's help section.
The aa28 monitors betting patterns to identify behavior associated with bonus draining or system abuse. Accounts displaying betting patterns clearly aimed at exploiting loopholes in the terms may have their bets voided and balances confiscated.
The aa28 offers Live Casino, crash games, roulette, slots, and other games provided by internationally certified suppliers. The outcomes of all casino games are determined by audited RNG (Random Number Generator) systems or by real dealers at live tables — with no interference from aa28 in the results.
The following conduct is strictly prohibited on the aa28 and will result in immediate account closure, forfeiture of balances and bonuses, and possible referral to the relevant authorities:
The aa28 uses advanced systems to monitor betting patterns and financial transactions. Suspected prohibited conduct will result in a preventive account suspension while the matter is investigated. The outcome of the investigation will be communicated to the user by email within 5 business days.
At the user's request: Any user may request account closure at any time via live chat or by emailing suporte@aa28.best. Once the request is made, the available balance (excluding unmet bonus balances) will be processed for withdrawal via Pix within up to 3 business days.
At aa28's discretion: The platform may close or suspend an account without prior notice in the following cases:
In the event of account closure due to a terms violation, aa28 reserves the right to withhold balances connected to the infringing activity. Balances from legitimate deposits unrelated to fraud will be returned to the account holder, subject to case-by-case review.
The aa28 handles all users' personal data in compliance with Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018). The information collected is used exclusively for:
No personal data is sold, rented, or shared with unauthorized third parties. Technical partners who access data do so under confidentiality agreements and strictly to the extent required to perform their functions. All data transmissions use 256-bit SSL encryption.
Users have the right to request access, correction, portability, or deletion of their personal data at any time, as provided under the LGPD. To exercise these rights, contact us at suporte@aa28.best. For full details on data handling, please consult our Privacy Policy.
The aa28 believes that responsible entertainment starts with the player being in control. The platform offers the following responsible gaming tools, accessible from your account settings:
The aa28 prohibits the use of the platform by anyone under 18 and requires age verification at registration. If you suspect someone is using your account or that a minor has access to it, contact support immediately. If you feel that betting is negatively affecting your financial, family, or emotional life, call CVV: 188 — a free and confidential service available 24 hours a day, 7 days a week.
For more information on responsible gambling, visit our dedicated page at Responsible Gambling.
The aa28 is not liable for financial losses arising from:
The maximum liability of the aa28 toward any user, under any circumstance, is limited to the total balance held in the user's account at the time of the event giving rise to the claim. Claims must be submitted in writing within 30 days of the event.
The services of the aa28 are provided "as is" — the platform does not guarantee uninterrupted availability or the absence of errors, but is committed to resolving any identified issues as quickly as possible.
The aa28 may update these Terms and Conditions at any time. Material changes will be communicated by email to the registered address with at least 7 days' notice. Minor formatting or wording changes that do not affect the rights and obligations of either party may be made without prior notice.
The current version of the Terms is always available at aa28.best/terms-conditions, with the date of the last update shown. Continued use of aa28's services after the new conditions take effect constitutes automatic acceptance.
If the user does not agree with the new conditions, they may close their account before the changes take effect and withdraw their available balance without any penalty.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. The aa28 operates in compliance with Brazilian law applicable to the sports betting and online entertainment market, including Law No. 13,756/2018 and subsequent regulations from the Ministry of Finance, as well as the LGPD (Law No. 13,709/2018) governing the processing of personal data.
Any disputes arising from the interpretation or enforcement of these terms shall be submitted to the jurisdiction of the courts of São Paulo, state of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged. Before pursuing legal action, the user agrees to contact aa28 support and allow up to 5 business days for a response in an attempt to reach an amicable resolution.
If any provision of these terms is found to be invalid or unenforceable by a court decision, the remaining provisions will continue in full force and effect.
The most important points of the aa28 terms, presented plainly and without legalese
Each CPF may be linked to only one aa28 account. Duplicate accounts will be closed and balances forfeited. Registration requires accurate, truthful information.
Via Pix, bank slip, or card. Pix deposits are credited in seconds, with no fees charged by aa28. Bank slips may take up to 2 business days.
To your account linked to your CPF only. Via Pix within 5 minutes, 24 hours a day. Withdrawals above R$ 2,000.00 may require verification.
The welcome bonus carries a 5x rollover within 30 days — the lowest in the market. Bets on roulette and slots count for only 25% toward the rollover.
Your data is protected by encryption and handled in accordance with the LGPD. No data is sold or shared without your authorization.
Deposit limits, session limits, and self-exclusion options are available in account settings. CVV 188 is available 24/7 for emotional support.
Terms and conditions have a reputation for being impenetrable documents — long, legal-heavy, and designed more to protect the company than to inform the user. At aa28, the approach was different: writing terms that any Brazilian player can read, understand, and quickly refer back to before making a decision. This text is here to help you understand what these terms mean in practice.
The bonus question is probably the one that causes the most confusion. At aa28, the welcome bonus rollover is 5x. This means that if you deposit R$ 100.00 and receive R$ 100.00 in bonus funds, the total of R$ 200.00 must be wagered five times — that is, R$ 1,000.00 in total bets — before you can make a withdrawal. That might sound like a lot, but in practice, if you place R$ 20.00 bets on Brasileirão matches, that's just 50 bets over 30 days. With smaller bets, the timeframe is more than enough. Other sites charge 20x, 30x, or even 40x rollovers — aa28's 5x is straightforward and fair.
On withdrawals, the most important point is this: the aa28 only processes withdrawals to bank accounts or Pix keys linked to the account holder's CPF. This is not red tape — it is protection. If anyone tries to withdraw your winnings to a third-party account, the system blocks it automatically. When you request a Pix withdrawal to your own account at Nubank, Itaú, Bradesco, or any other bank connected to the system, the funds arrive in up to 5 minutes, any day, any time.
The one-account-per-CPF rule exists for two reasons: user protection and bonus system integrity. If multiple accounts were allowed, the same person could claim the welcome bonus more than once, creating an unfair environment for players who follow the rules. The aa28 monitors IP addresses, devices, and registration data to detect duplicate accounts. The rule is simple: create one account with your real details, use your actual CPF, and play normally — you will never have an issue.
Sports Betting on aa28 cover Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, UFC/MMA, CBLOL, CS2, and much more. One important rule: confirmed bets cannot be cancelled — this applies to both single and multi bets. Before confirming a bet, review the odds and the market you've selected. If an event is cancelled for technical reasons or force majeure, single bets are automatically refunded. For multi bets, the cancelled event is removed and the odds are recalculated without it.
Data privacy at aa28 strictly follows the LGPD. When you create an account, you provide your name, CPF, and email — this information is used to operate your account, process payments, and send promotional communications. If you'd rather not receive promotional emails, simply uncheck the option in your account settings or use the unsubscribe link in any email you receive. Your data is never sold to third parties, and any partner company with technical access to your information operates under a strict confidentiality agreement.
Finally, responsible gambling tools exist because aa28 believes that healthy entertainment is entertainment you control. If at any point you feel you are betting more than you should — whether in amount or frequency — go to your account settings and set a limit or take a break. You don't need to justify your decision to anyone: the tools are there and take effect immediately. Permanent self-exclusion is irreversible — aa28 takes this seriously because respecting a player's request matters more than keeping any account active.
Have questions about any part of these terms? Our Brazilian support team can walk you through everything via live chat in minutes.
Aa28 handles all users' personal data in compliance with Brazil's LGPD (Law 13,709/2018). The information provided at registration is used solely to operate your account, process transactions, and personalize your experience. No information is sold or shared with third parties without your explicit consent. All transactions are protected by SSL 256-bit encryption. To exercise your data subject rights — access, correction, portability, or deletion — contact us at suporte@aa28.best.
Read our full Privacy PolicyAa28's Terms and Conditions include real player protections — not just boilerplate text. Deposit, session, and loss limits are available in account settings. Self-exclusion takes effect immediately upon activation. The platform is strictly for users aged 18 and over, with mandatory identity verification. If you or someone you know is struggling with gambling, call CVV: 188 — a free and confidential service, available 24 hours a day, 7 days a week.
Learn More About Responsible GamblingCreate your aa28 account, deposit via Pix from R$ 10.00, and claim a 100% welcome bonus up to R$ 500.00 with just a 5x rollover. Clear rules, withdrawals in minutes.